Shipping & Returns

Shipping  
All orders are shipped from our Orange County, California location and generally ship out within 1-2 business days.  Orders are shipped USPS and take anywhere from 2-7 business days in the U.S. and 10-20 days internationally.  Upgraded express shipping is available at buyer's cost.
*PRE-ORDER ITEMS* 
Pre-orders are paid for at the time the order is placed and will be shipping as soon as they are in stock.  Pre-order estimated times are given in the item description, however it can be more or less time and are general estimates.
Shipping Insurance/lost/stolen packages
**PLEASE BE ADVISED we do  NOT insure packages and are are not responsible for lost or stolen packages. If you would like your package insured please choose the Route Shipping Insurance at checkout which is offered for both domestic and international packages. 

Return/Exchange Policy
All returns within the USA are free. Due to limited stock we offer store credit only for all regular priced clothing within 14 business days of receipt. We do not offer cash refunds. NO exceptions.
Items must be unwashed, unworn, in new condition with all tags attached.  We will not accept clothing back that is missing tags or appears used. Swimwear, accessories/jewelry, bodysuits, lingerie and clearance items are final sale.
Kristina's Kloset reserves the right to refuse any returns at our own discretion.
Return Instructions:
If you would like to return an item please contact us via email at shopkristinaskloset@gmail.com for authorization and we will send you a return label. Simply print and attach label to your order and drop at your nearest post office. Be sure to keep your tracking information. Any lost returns are at the responsibility of the shipper.
Once the item(s) is received back to us a store credit will be issued in the amount of the item a the time of purchase via email. Store credits do not expire and can be used on any purchase from our website.
Clearance/Marked down items, jewelry, accessories and swimwear are final sale.
 
Thank you for shopping Kristina's Kloset!